Accessibility

Cutlery boxes and tray trolleys
In the main canteen, individual cutlery boxes have been positioned low. This means that people sitting in wheelchairs can also help themselves. Table trolleys are available so that the tray can reach the table safely.

Structural measures
In the residential complexes and in the canteen building, structural measures help with orientation, for example with the tactile guidance system in the canteen foyer. Places for people with disabilities are available in our residential complexes.

Acoustic call system
In the waiting areas for Student Housing and Student Financing/BAföG, you will receive an acoustic signal when your appointment is called.

Our services explained simply
The Studierendenwerk provides information about the individual services on this website in simple language.

We would also like to make these websites as accessible as possible. In this way, we want to bring our information offering into line with the Act of the State of North Rhine-Westphalia on Equal Opportunities for Persons with Disabilities (North Rhine-Westphalia Equal Opportunities for Persons with Disabilities Act - BGG NRW) and with the Ordinance on the Creation of Barrier-Free Information Technology in accordance with the North Rhine-Westphalia Equal Opportunities for Persons with Disabilities Act (North Rhine-Westphalia Barrier-Free Information Technology Ordinance - BITVNRW) within the meaning of Article 3 (1) of Directive (EU) 2016/2102.

Status of compatibility

This website is partially compliant with EU Directive 2016/2102.
Audit methodology: self-assessment
Created on: 11.04.2017, last checked on: 13.07.2020

Non-accessible content

The content listed below is not accessible:

• PDF documents integrated into the website
  Due to the large number of PDF documents provided, it has not yet been possible to convert them into an accessible format. They will be adapted successively.
• Videos integrated into the website
  It has not yet been possible to provide videos with audio description.
• Maps
  Unfortunately, there is currently no accessible alternative to online map applications that we are aware of.

Accessible alternatives

In case of non-accessible documents, please contact the InfoPoint. The embedded videos are Youtube files. Here it is possible to fade in automatic subtitles. For all information offered within the framework of map applications, there is always an alternative in text form or the form of presentation with the help of such an application represents an additional offer of content already stored in accessible form.

Feedback and contact

We welcome your feedback on the accessibility of stwdo.de. If you have any questions or comments on this topic or require information that is not yet available in accessible form, please contact:

Studierendenwerk Dortmund AöR
Press and Public Relations
E-mail: presse@stwdo.de
Phone: +49 231 755-3602

If you would like to contact the Studierendenwerk, please use our feedback form. Please include the keyword "accessibility" in your message and let us know which content you are referring to along with the address (URL).

Enforcement procedure

If you have not received a satisfactory response to messages or enquiries about accessibility within six weeks, you can call in the Ombudsman's Office for Accessible Information Technology. It is assigned to the Commissioner for the Interests of Persons with Disabilities pursuant to Section 11 of the North Rhine-Westphalia Equal Opportunities for Persons with Disabilities Act.

Ombudsman's Office
for Accessible Information Technology NRW at
State Commissioner for People with Disabilities
Fürstenwall 25, 40219 Düsseldorf